Shipping & Payment Information
SECURE SHOPPING & PAYMENTS
Shopping on EXPERTSWATCHES.COM is Safe & Secure
Our goal is to provide our customer safe and secure shopping experience. That is why we have taken the Steps to provide a more secure experience for your safety.
All credit card purchases are covered by our Safe Shopping Guarantee
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made on our website while using the secure server.
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Security and Information Storage
EXPERTSWATCHES.COM automatically encrypts your confidential information in transit from your computer to ours using the Transport Layer Security protocol (TLS) with an encryption key length of 2048-bits. Once your information reaches our server it is encrypted and stored in a digital vault, resistant to the most sophisticated attacks. We used number one leading eCommerce solution which offers one of the industry leading security and safety.
To further ensure our customers protection credit card data is never stored on the server. Through a variety of technologies, credit card information is verified and processed in an enclave and once finished automatically scrubbed from the server. This process ensures your security and privacy are never at risk. This assures no one can every see your credit card information.
Types of Payment options being offered
Our goal at EXPERTSWATCHES.COM is to offer the most secure, safe and easy way for our customers to purchase their Watches, Vintage Watches, Watch Accessories, Watch Straps, Watch Tools and Watch Essentials. That is why we offer the most versatile and verity of Payment & Check out options. And we are always looking to expand our offering to make purchase even easier. We offer Amazon Checkout, Apple Pay, Google Pay, Paypal, and Venmo plus Credit Card options through American Express, Dinner Club, Discover, JCB, Visa, and MasterCard. Please Contact US if you wish to make Payments by Check, Money Transfer, Zelle, PayPal Friends or Bank Wire Transfer EXPERTSWATCHES.COM offers a 3% discount to customer paying via this method. Please contact use via our Contact Page.
International Shoppers
Our goal at EXPERTSWATCHES.COM is to eliminate fraud and our customer safety that is why all international customer need to Contact US first and provide payment via Payments by Check, Money Transfer, Zelle, PayPal Friends or Bank Wire Transfer EXPERTSWATCHES.COM Please contact use via our Contact Page.
Wire transfer and check orders cannot be processed online and must be placed over the phone or email. You will be provided with your order information, emailed instruction and details. Wire transfers or checks are recommended for orders placed without access to a credit card. Please notify us after the anticipated wire transfer date so we may check our records for your payment. Only after payment is received your order will be shipped. We will notify you with all the details.
Please Note: Credit card payment can only be processed on the credit card from accepted countries after proof of address and credit card in position. (Name on the card, last four digits, and CVV proof and address proof)
SHIPPING INFORMATION
DISPATCH TIME
For our customer safe, security, and to prevent fraud, all timepieces will be shipped promptly after funds clearing and passing the security checks. All watches are shipped fully insured for the full value of the specific piece. Watches typically ships to you within 1 to 2 business days after order is processed and approved. This can be extended due to high volumes or holidays.
SHIPPING METHODS
Giving our extensive range of products (Watches, Vintage Watches, Watch Accessories, Watch Straps, Watch Tools and Watch Essentials); and our goal of providing the best value to our customers; we provided different shipping methods based on the value of the item. We do provide FREE Domestic shipping on most watches based on the value of the item only on our website. We have relationship with all the carries such as USPS, FedEX, and UPS.
For time sensitive or gifts purchases. Please Contact US first and let us know your time requirements. You can upgrade the shipping at minimal charge.
US Shipments
- USPS First Class, UPS/FedEx Ground
- USPS Priority Mail: 2-3 Days
- UPS 2-Day
- UPS Next Day Air
International Shipments
Please Contact US first to be arranged.
- UPS Saver/Ground or FedEx International
- UPS Worldwide/FedEx Expedited
- USPS First Class or Priority Mail International
International shipments sent via USPS can sometimes take up to 30 days to be delivered. This is because international USPS shipments must go through processing and customs facilities before leaving the U.S. Then, once they have left the U.S., they are handed over to the postal service in the destination country, which makes the final delivery once it has cleared that country's customs.
We advise our international customers to try tracking the shipment through their local postal service--for example, Royal Mail, Post Nord, Canada Post, La Poste--since once it's made its way through U.S. processing, that's where it will show up next.
Shipment times and speeds outside the USA are not guaranteed.
SHIPPING COSTS
We do provide FREE Domestic shipping on most watches based on the value of the item only on our website, and shipping outside of the USA is calculated based on weight giving the option of different speeds. Time in transit to destinations outside the USA can vary depending on customs.
Please note we have the right to charge extra shipping for the items that are being shipped outside continental USA, items with larger packaging, or addresses that require additional charges, ect.
DUTIES & TAXES
All orders shipped to California will incur sales tax. Orders shipped outside of the USA may incur duties and fees from your local government or from the shipping company. EXPERTSWATCHES.COM is not responsible for any taxes or fees on outbound or returned products. Please Contact US for information.
INSURANCE
We insure all watches that we ship. If your watch is damaged or lost in transit, please let us know as soon as possible so we can work with the shipping company to get the necessary information to them. This process can sometimes take 30-60 days. Please keep all shipping & packaging material for the claim adjusters.
In the case that packages are lost or stolen, a refund will be issued only upon the approval and payment of the insurance claim. Buyers are responsible for any taxes, tariffs, customs or duties due in the country of destination.
