Thank you for Your Enquiry!
✅ Thank You — We've Received Your Message!
Thank you for reaching out to Experts Watches. Our team personally reviews every enquiry and will get back to you within 1–2 business days.
📧 Please check your spam or junk folder if you don't see our reply in your inbox — our emails occasionally get filtered. We respond to every message.
💬 Most Questions Are Already Answered
While you wait, you'll likely find the answer you're looking for in one of these places:
Buying, selling, shipping, payments, and more — all answered.
How we inspect, authenticate, and guarantee every watch we sell.
Carriers, timelines, accepted payment methods, and insurance.
How our buy, sell, and trade process works — fast and fair.
Our authenticity and satisfaction guarantee, explained in full.
Real-time tracking for your order via AfterShip.
🔍 Looking for watch specifications? Every watch listing on our site includes a full Specification Table on the product page — movement, case size, dial, condition, and more — all itemized for easy reading. Check the product page directly for the most complete details.
❓ Common Questions
How long does it take to get a response?
We respond to all enquiries within 1–2 business days. For urgent matters, please note this in your message. We personally review every enquiry — no bots, no auto-replies.
Do you ship internationally?
Yes — we ship worldwide. All watches are fully insured and shipped via tracked carriers. See our Shipping & Payment page for full details including rates and timelines.
How do I know the watch is authentic?
Every watch we sell goes through our Certified Pre-Owned Program — inspected, timed, and authenticated in-house by our expert team. We have been doing this for over 25 years.
Can I sell or trade my watch?
Absolutely. We actively buy and trade vintage and luxury watches. Visit our Sell or Trade page to learn how the process works and what we look for.
What payment methods do you accept?
We accept all major credit cards, PayPal, bank wire, and more. Full details are on our Shipping & Payment page.
Is the watch I'm interested in still available?
Our inventory is updated in real time. If a watch is listed on our site, it is available. Once sold, it is removed immediately. You can also contact us to ask about specific references we may have in stock but not yet listed.
Do your watches come with a warranty?
Yes — all watches sold by Experts Watches are covered by our EW Guarantee. Details of coverage are outlined on that page.
⭐ What Our Customers Say
We've been serving collectors and enthusiasts since 2000 — with over 10,000 transactions and a top 1% dealer rating among vintage watch sellers online.
Read verified customer reviews on our Reviews page or check our eBay feedback profile for our full transaction history.
Best wishes,
The Experts Watches Team
expertswatches.com — Serving collectors since 2000.
